VPN FAQs

How do I setup the VPN account?

You have different options to set up the VPN account. Please visit our Store and chose the products that best suits your needs.

Do you keep logs?

No, we do not keep any logs. No connection logs, no usage logs, no logs at all.

Will the VPN slow down my system or internet connection?

Regular users will not see much difference. Regarding the connection / VPN speed it will be affected a little as it depends on many factors such as ISP, Protocol used, selected server, client’s real location and much more. We optimized our servers and applications to give you the best speed.

P2P and torrents on what servers?

You can connect with any server and use them for P2P or torrents.

Can I increase the speed of my connection when using BrownBear VPN?

Unfortunately, you cannot increase your existing connection with your ISP. However, some users report that PP2P applications run better on VPN Accounts.

How often does dynamic IP change? How many IPs do you have?

We have over 300,000 IP addresses on all servers and the number of these IPs increase as needed.

If you need very often IP address changing, then this service is what do you need (Dynamic Smart VPN). This IP will change each time you start new connection.

How many connections can one vpn username have?

One vpn username can have 5 connections at the same time on any kind of device.

How much data can I transfer?

We do not log, so we don’t know how much bandwidth is used, so yes its unlimited.

What type encryption do you use?

We use 256-bit AES Encryption to secure our VPN service.

Do you offer DNS Leak Protection?

Yes, we do! Our apps have built-in DNS leak protection features.

Can I use this VPN to access PayPal and other sensitive websites abroad?

Yes and we always advise purchasing the our VPN service to access sensitive websites (such as PayPal, banking etc.)